Private Care Enquiry
Request care at home
If you are looking for care at home for yourself or a family member, please share the details below so we can review whether Shona Care Ltd can safely support the request.
For urgent health or safety concerns, please contact the relevant health professional, social work service, NHS 111 or emergency services as appropriate.
Care enquiry details
You can use this as a checklist before calling or emailing us. Please avoid sending highly sensitive medical information until we confirm the best way to receive it securely.
What we review
- Care needs and preferred visit times
- Location and staff availability
- Medication, mobility, nutrition or safeguarding risks
- Consent and family/professional involvement
- Whether the request can be supported safely
Person-led care
Support is planned around what matters to the person, their routines, choices, outcomes and any agreed family or professional communication.
